Draft · not yet reviewed by an attorney

Client portal privacy notice

Effective date: to be set at launch

What this covers

The Keeplight client portal at app.keeplight.ai, where your team sees the status of your automations, reports, invoices and Lantern recordings, and the page that connects Keeplight Lantern to your account. Keeplight is run by Bryce Walls in Orange County, California. Questions go to bryce@keeplight.ai. Booking a call on keeplight.ai is covered by our website privacy policy, and the extension itself by the Lantern privacy policy.

At a glance

Your sign-in

Your work email, and your name and profile photo if you use Google.

Why: to let you in and show the right account. Kept: while you have access.

Your company's account

Who has access, the work we're doing, reports and invoices.

Why: to run the engagement. Kept: while you're a client, then up to 12 months.

Lantern team and recordings

Who joined with your company code, and the recordings they chose to send.

Why: the workflow audit. Kept: recordings 90 days after the audit.

We don't sell this information or share it for advertising. For each Lantern recording, the step text and the person's answers (no names, emails, screenshots or voice) get a first read from an AI assistant, Claude by Anthropic, which Keeplight reviews before it counts.

What we collect

What's saved in your browser

No analytics, advertising pixels or tracking cookies. The portal saves only what it needs: your sign-in session so you stay signed in, your email for a few minutes while an email sign-in link is on its way, and your light or dark mode choice.

Who can see what

These limits are enforced by security rules on Google's servers, not only in the page.

Payments

Invoices link to Stripe's payment page. Stripe handles your payment under its own privacy policy, and we never see or store your card number.

Who processes it for us

These companies handle information for us as service providers, only to provide their service:

How long we keep it

We may keep invoices longer where tax law requires it.

Your privacy rights

You can ask us to tell you what we hold about you, give you a copy, correct it or delete it. Email bryce@keeplight.ai. We'll confirm within 10 business days and answer within 45 days, may ask you to confirm it's really you, and will never treat you differently for asking. Your company's lead can also ask us to remove anyone from your access list at any time. If you're a California resident, these are also your rights under the California Consumer Privacy Act. We don't sell or share personal information, so there is nothing to opt out of.

Our role

For information about your company's staff and customers that you share with us to do the work, we act as your service provider. We use it only to deliver the services in our agreement with your company.

Security

Everything travels over HTTPS. You sign in with a one-time email link or Google, so there's no portal password to steal. Access is checked against verified email addresses on Google's servers.

Changes

If this notice changes, we'll update the effective date and tell your company's lead.