What this covers
The Keeplight client portal at app.keeplight.ai, where your team sees the status of your automations, reports, invoices and Lantern recordings, and the page that connects Keeplight Lantern to your account. Keeplight is run by Bryce Walls in Orange County, California. Questions go to bryce@keeplight.ai. Booking a call on keeplight.ai is covered by our website privacy policy, and the extension itself by the Lantern privacy policy.
At a glance
Your sign-in
Your work email, and your name and profile photo if you use Google.
Why: to let you in and show the right account. Kept: while you have access.
Your company's account
Who has access, the work we're doing, reports and invoices.
Why: to run the engagement. Kept: while you're a client, then up to 12 months.
Lantern team and recordings
Who joined with your company code, and the recordings they chose to send.
Why: the workflow audit. Kept: recordings 90 days after the audit.
We don't sell this information or share it for advertising. For each Lantern recording, the step text and the person's answers (no names, emails, screenshots or voice) get a first read from an AI assistant, Claude by Anthropic, which Keeplight reviews before it counts.
What we collect
- Your sign-in: your email address. If you sign in with Google, Google also gives us your name, profile photo and account ID. Our sign-in provider keeps a record of when your account was created and when you last signed in, and may log your IP address to protect against abuse.
- Your company's account: the company name, plan, the email addresses allowed to sign in, the status of your automations, activity, milestones, reports, and invoices (number, date, amount, status and a link to pay).
- Your Lantern team: for each person who joins with your company code, their email, name, whether they're approved, and who approved them and when. Recordings they send are described in the Lantern policy.
- Keeplight's own notes: internal notes, tasks, pricing and a history of who had access and when. Only Keeplight can see these.
What's saved in your browser
No analytics, advertising pixels or tracking cookies. The portal saves only what it needs: your sign-in session so you stay signed in, your email for a few minutes while an email sign-in link is on its way, and your light or dark mode choice.
Who can see what
- People on your company's access list see your company's account, your Lantern team and the recordings they sent, and nothing about any other company.
- A person who joined Lantern with your company code sees only their own membership and recordings.
- Keeplight can see and edit all client accounts.
These limits are enforced by security rules on Google's servers, not only in the page.
Payments
Invoices link to Stripe's payment page. Stripe handles your payment under its own privacy policy, and we never see or store your card number.
Who processes it for us
These companies handle information for us as service providers, only to provide their service:
- Google Firebase: sign-in, sign-in emails, storing accounts and Lantern recordings, and hosting the portal
- Google: Google sign-in, if you use it
- Stripe: invoice payments, when you follow a payment link
How long we keep it
- Your company's account: while you're a client, then deleted within 12 months after the engagement ends.
- Lantern recordings: deleted 90 days after your company's audit is delivered.
- People removed from access: they can no longer sign in or see anything. We keep a note that they had access, with the dates, for as long as we keep your company's account.
We may keep invoices longer where tax law requires it.
Your privacy rights
You can ask us to tell you what we hold about you, give you a copy, correct it or delete it. Email bryce@keeplight.ai. We'll confirm within 10 business days and answer within 45 days, may ask you to confirm it's really you, and will never treat you differently for asking. Your company's lead can also ask us to remove anyone from your access list at any time. If you're a California resident, these are also your rights under the California Consumer Privacy Act. We don't sell or share personal information, so there is nothing to opt out of.
Our role
For information about your company's staff and customers that you share with us to do the work, we act as your service provider. We use it only to deliver the services in our agreement with your company.
Security
Everything travels over HTTPS. You sign in with a one-time email link or Google, so there's no portal password to steal. Access is checked against verified email addresses on Google's servers.
Changes
If this notice changes, we'll update the effective date and tell your company's lead.
Keeplight